Services For You.
At DC Crew, we tailor every service around your goals, your routines, and your lifestyle. From morning routines to community adventures, we’re here to make life easier…and a little brighter.
Every person, every plan, every day, our Crew brings calm, capable, and connected support wherever it’s needed most.
Our Commitment to Safe Support.
At DC Crew, every service we provide is built on choice, dignity, safety and human rights.
We follow the NDIS Code of Conduct and the NDIS Quality & Safeguards Commission guidelines to make sure our support is ethical, transparent and participant-led.
✔ No Restrictive Practices.
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✔ No Anything, that limits your freedom, rights, or control.
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✔ No Seclusion
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✔ No Environmental Restraints
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✔ Positive, strengths-based and trauma-informed support always
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✔ No Chemical Or Mechanical Restraints
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Our commitment to building a service that we would have in our own home is our top priority. We know that through direct lived experience over the last 20years.
fun fact!
What Makes the Crew Different
Every service we deliver carries the same cultural DNA – Calm. Competent. Connected.
- Reliable Crew you can count on
- Clear communication and follow-through
- Support built on real relationships
services for you
Service Information
Everything we offer is delivered in the least-restrictive, most empowering way possible. You stay in control — always.
Personal Care & Daily Living
We provide respectful, consistent support for your everyday routines — from showering and grooming to meal prep and medication prompts. Our goal is to help you live comfortably and confidently, with the right level of care every step of the way.
Community Access & Social Participation
Staying connected matters. Whether it’s getting to appointments, joining a fitness class, or catching up with friends, our Crew helps you stay active, independent, and part of your community.
Domestic Assistance
A calm space creates a calm mind. We help with cleaning, laundry, meal planning, and everyday household tasks — so your home feels safe, organised, and ready for you to enjoy.
In-Home & Lifestyle Support
We tailor flexible supports around your lifestyle and goals. From companion visits to overnight assistance, our Crew is there to help you feel supported, comfortable, and in control of your day-to-day life.
Skill Development & Capacity Building
We’re here to help you build confidence through practical, everyday skills — cooking, travel training, budgeting, communication, and more. It’s all about supporting your growth, independence, and future goals.
Complex & High-Intensity Supports
For participants with complex medical or physical needs, our trained Crew members provide high-quality, clinically guided care. You can feel safe knowing your support is delivered with skill, compassion, and consistency.
How we work with You
We’ll work with you to build the right mix of services — clear pricing, clear communication, and no surprises.
1.
Reach Out
Reach out to let us know you want support.
- Give DC Crew a quick call
- Send us an email
- We’ll get back to you within 24 hours
2.
Let’s Chat
We will chat with you personally to see how we can best help.
- Friendly, no-pressure conversation
- We’ll talk about your goals
- Help matching you with the right Crew members
3.
Join Crew
Together we become your crew.
- Simple onboarding and start-up process
- Flexible start date — we work around you
- Ongoing check-ins to make sure you’re happy
Would you like DC Crew To Support You?
Give us a call or send us a quick email & we will happily enjoy a conversation with you to see how we can best help.
your Rights are Non-Negotiable.
Your Rights Are Non-Negotiable
You have the right to:
- Feel safe
- Make your own decisions
- Choose who supports you
- Change or stop supports anytime
- Be treated with dignity, respect, and honesty
- Receive supports free from restrictive practices
DC Crew delivers services in alignment with the NDIS Code of Conduct, the NDIS Quality Indicators, and the Human Rights Framework. We do not implement or authorise any restrictive practices.
faQ
Need help with some commonly asked questions?
See our commonly asked questions below, if it’s not answered here… give us a call.
What areas do you support?
We currently support participants across NSW and surrounding regions. If you’re unsure whether we cover your area, just reach out — we’ll let you know right away.
What types of support can I receive through DC Crew?
We offer a wide range of NDIS supports including daily living, community access, domestic assistance, skill development, complex care, and respite. We tailor everything around your goals and your lifestyle.
How do I get started?
It’s simple.
You’re matched with your Crew and support begins.
No red tape. No overwhelm. Just real support.
Reach out →
We’ll chat about your goals and routines →
Do you provide overnight or 24-hour support?
Yes, we offer overnight, sleepover, and extended in-home support depending on your needs and NDIS plan.
What if I need support urgently?
Contact us as soon as possible. We do our best to accommodate urgent or short-notice requests and offer emergency support where available.
How Do I know which services I need?
Contact us as soon as possible. We do our best to accommodate urgent or short-notice requests and offer emergency support where available.
Do you work with all NDIS plans?
Yes — whether you’re self-managed, plan-managed, or agency-managed, we can work with you. We keep the process clear and stress-free.
Can I choose my support workers?
Absolutely. We match you with Crew members based on personality, skills, and your preferences. Your comfort and compatibility matter.
Do the same support workers come each week?
We aim for maximum consistency. Our goal is for you to know exactly who’s coming, when they’re coming, and what they’re helping with.
We aim for maximum consistency. Our goal is for you to know exactly who’s coming, when they’re coming, and what they’re helping with.
Can you help with community outings and appointments?
Yes. From medical appointments to social activities, fitness classes, errands, or community events — we’re there to support, transport, and encourage.
Do you work with participants who have complex needs?
Yes — we have trained, experienced staff who deliver complex and high-intensity supports under clinical guidance.
What makes DC crew different from other providers?
We show up calm, competent, and connected. You’re not just another shift — you’re part of the Crew. We value consistency, real communication, and genuine relationships.